I recently ordered a few parts from Robocraze:
• 384mm Stainless Steel Rod (8mm dia) × 4
• GT2 6mm Timing Belt × 2
• GT2 20T 5mm Bore Pulley × 2
• 623ZZ Ball Bearings × 4
Total: ₹760
The order was placed 3 days before Dec 2, and it got delivered on Dec 2, 2025. So the delivery time was perfectly normal — around 3 days.
The only issue was that I received 3 rods instead of 4. A small packing mistake. I raised a ticket through their app with video proof, and the support team handled it politely and professionally. They accepted the mistake and refunded the missing rod’s amount (₹115) within 5 days, and I received the refund on Dec 6.
The product quality is good for the price. The rods had very small length variations (38.4 cm, 38.2 cm, 38.5 cm), but that’s acceptable for me since I only needed 35 cm.
Overall, a great experience — good pricing, solid quality, and customer support that actually responds and fixes issues quickly.