Reward Program - RC Coins

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RC Coins

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Earn RC Coins on every order₹100 spent = 1 RC Coin

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Redeem your RC Coins1 RC Coin = ₹1

Earn RC Coins on Every Purchase and Unlock Exclusive Rewards

At Robocraze, we value our customers and strive to enhance your shopping experience with our exclusive RC Coin Rewards Program. Earn coins on every purchase and enjoy discounts on future orders.

Earning RC Coins

  • Customers earn 1 RC Coin for every ₹100 spent on eligible purchases.
  • RC Coins are automatically credited to your Robocraze account after 10 days from the date of a successful order placement.

Redemption of RC Coins

  • 1 RC Coin = ₹1 when redeemed.
  • Redemption of RC Coins is available only through the Robocraze Mobile App.
  • RC Coins earned on website or app orders will be visible in your account but can be redeemed exclusively via the app.

Terms & Conditions

  • RC Coins are non-transferable and cannot be exchanged for cash.
  • Certain products from Raspberry Pi boards & kits, Beaglebone, and Jetson Nano may not be eligible.
  • The RC Coin Rewards Program is subject to periodic updates and may be modified at the sole discretion of Robocraze.

Frequently Asked Questions

1. Am I eligible to get RC Coins?+

Yes, you are eligible to earn RC Coins on every order placed using your registered Robocraze account. Orders placed using Guest Checkout are not eligible for RC Coin rewards.

2. Why didn’t I receive RC Coins for my order?+

RC Coins are credited 10 days after the date of order placement, provided the order is successfully delivered and not canceled or refunded.

If you did not receive RC Coins, it may be due to:

  • Guest Checkout
  • Cancelled, refunded or partially refunded order
  • 10 days have not yet passed
  • Payment failure or incomplete transaction

If it's been more than 10 days, contact Customer Support.

3. When can I redeem my RC Coins?+

You can redeem your RC Coins after they are credited.

  • Through the Robocraze Mobile App
  • Minimum order value ₹1000
  • Using the same account
4. How can I redeem my RC Coins?+
  • Download and open the Robocraze Mobile App
  • Log in using the same account
  • Add products worth at least ₹1000
  • Apply RC Coins (up to 200 per order)
  • Complete payment
5. Why were my RC Coins deducted?+

RC Coins may be deducted due to:

  • Coins redeemed
  • Cancelled or refunded orders
  • Partial refunds
  • System corrections
6. Do the RC Coins have any expiry?+

Yes. RC Coins are valid for 6 months from the date they are credited.

7. Why am I unable to apply a discount coupon/RC Coin to my order?+

Coupons/coins may not be applicable if:

  • You are trying to use multiple coupons.
  • The coupon has expired.